.ls-app{--ls-brand:#111827;--ls-accent:#00ceb9;--ls-surface:#fff;--ls-bg:#f6f7f9;--ls-radius:20px;--ls-max:880px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Hiragino Sans","Yu Gothic",sans-serif;color:#172033;box-sizing:border-box}.ls-app *{box-sizing:border-box}.ls-card,.ls-chat-shell{max-width:var(--ls-max);margin:24px auto;background:var(--ls-surface);border:1px solid #e7e9ee;border-radius:var(--ls-radius);box-shadow:0 20px 60px rgba(16,24,40,.08);overflow:hidden}.ls-form-card,.ls-auth-card,.ls-ticket-list-card{padding:34px}.ls-brand-row{display:flex;align-items:center;gap:14px;margin-bottom:10px}.ls-logo{width:48px;height:48px;object-fit:contain}.ls-eyebrow{text-transform:uppercase;letter-spacing:.11em;font-size:11px;font-weight:800;color:#7a8497}.ls-app h2,.ls-app h3{margin:3px 0 0;color:var(--ls-brand);line-height:1.25}.ls-lead{margin:12px 0 28px;color:#657086}.ls-section{margin:26px 0}.ls-section-title{font-weight:800;margin-bottom:10px;color:#283246}.ls-channel-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.ls-channel-option input{position:absolute;opacity:0}.ls-channel-box{display:flex;flex-direction:column;gap:4px;padding:17px 18px;border:1.5px solid #dfe3ea;border-radius:16px;cursor:pointer;transition:.2s}.ls-channel-box small{color:#788397}.ls-channel-option input:checked+.ls-channel-box{border-color:var(--ls-accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--ls-accent) 18%,transparent);background:color-mix(in srgb,var(--ls-accent) 5%,white)}.ls-fields{display:grid;grid-template-columns:1fr 1fr;gap:16px}.ls-field{display:flex;flex-direction:column;gap:7px;margin:0 0 15px}.ls-field-textarea{grid-column:1/-1}.ls-field>span{font-size:13px;font-weight:800}.ls-field em{font-style:normal;font-size:10px;margin-left:7px;background:#fff1f2;color:#be123c;padding:3px 6px;border-radius:999px}.ls-field input,.ls-field textarea,.ls-field select,.ls-chat-compose textarea{width:100%;border:1px solid #dfe3ea;background:#fff;border-radius:13px;padding:13px 14px;font:inherit;outline:none;transition:.18s}.ls-field textarea{min-height:150px;resize:vertical}.ls-field input:focus,.ls-field textarea:focus,.ls-field select:focus,.ls-chat-compose textarea:focus{border-color:var(--ls-accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--ls-accent) 15%,transparent)}.ls-password-mode{display:flex;gap:18px;flex-wrap:wrap;margin-bottom:12px}.ls-upload{display:flex;align-items:center;gap:12px;padding:14px 16px;border:1px dashed #cbd2dc;border-radius:14px;cursor:pointer;margin:18px 0}.ls-upload input{display:none}.ls-upload small{margin-left:auto;color:#7a8497}.ls-consent{display:flex;gap:10px;align-items:flex-start;font-size:13px;color:#596579}.ls-primary-btn{appearance:none;border:0;background:var(--ls-brand);color:#fff;padding:14px 20px;border-radius:13px;font-weight:800;cursor:pointer;transition:.18s}.ls-primary-btn:hover{transform:translateY(-1px);box-shadow:0 8px 20px rgba(17,24,39,.14)}.ls-primary-btn:disabled{opacity:.55;cursor:not-allowed;transform:none}.ls-ticket-form>.ls-primary-btn{width:100%;margin-top:22px}.ls-form-error{background:#fff1f2;color:#9f1239;border:1px solid #fecdd3;border-radius:12px;padding:12px 14px;margin:14px 0}.ls-hp{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important}.ls-ticket-success{text-align:center;padding:34px 0}.ls-success-icon{width:58px;height:58px;border-radius:50%;background:color-mix(in srgb,var(--ls-accent) 18%,white);color:#057b6f;display:grid;place-items:center;font-size:27px;font-weight:900;margin:0 auto 16px}.ls-credential{max-width:520px;margin:18px auto 0;border:1px solid #e2e6ec;border-radius:15px;padding:14px 16px;display:grid;grid-template-columns:1fr auto auto;gap:12px;align-items:center;text-align:left}.ls-credential span{font-size:12px;color:#7a8497}.ls-credential strong{font-size:19px;letter-spacing:.05em}.ls-copy,.ls-icon-btn{border:0;background:#eef1f5;border-radius:10px;padding:8px 10px;font-weight:700;cursor:pointer}.ls-warning{font-size:12px;color:#8a5b00}.ls-link-btn{display:inline-block;text-decoration:none;margin-top:20px}.ls-chat-top{padding:22px 24px;border-bottom:1px solid #edf0f4;display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.ls-status-badge,.ls-pill{background:#eef3f6;border-radius:999px;padding:6px 10px;font-size:12px;font-weight:800;white-space:nowrap}.ls-chat-messages{background:var(--ls-bg);padding:24px;min-height:420px;max-height:66vh;overflow:auto}.ls-msg{display:flex;flex-direction:column;margin:0 0 18px;max-width:78%}.ls-msg.is-user{margin-left:auto;align-items:flex-end}.ls-msg-meta{font-size:11px;color:#7f8999;margin:0 4px 5px}.ls-msg-meta time{margin-left:7px}.ls-bubble{padding:12px 15px;border-radius:16px;background:#fff;border:1px solid #e4e8ee;box-shadow:0 4px 12px rgba(16,24,40,.04);line-height:1.65}.ls-msg.is-user .ls-bubble{background:var(--ls-brand);color:#fff;border-color:var(--ls-brand)}.ls-bubble p{margin:0 0 8px}.ls-bubble p:last-child{margin-bottom:0}.ls-attachments{margin-top:10px;display:grid;gap:6px}.ls-attachments a{font-size:12px;color:inherit}.ls-chat-compose{padding:16px;border-top:1px solid #e9edf2;background:#fff}.ls-chat-compose textarea{min-height:68px;resize:vertical}.ls-compose-actions{display:flex;justify-content:space-between;align-items:center;margin-top:10px}.ls-chat-closed{padding:18px;text-align:center;color:#788397}.ls-ticket-list-card{max-width:var(--ls-max)}.ls-list-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:10px}.ls-ticket-row{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:14px 0;border-top:1px solid #edf0f4;color:inherit;text-decoration:none}.ls-ticket-row div{display:flex;flex-direction:column;gap:4px}.ls-ticket-row small{color:#7a8497}.ls-empty{padding:24px 0;color:#7a8497}.ls-notice{max-width:760px;margin:24px auto;padding:16px;border-radius:12px;background:#f5f7fa}.ls-error{background:#fff1f2;color:#9f1239}
@media(max-width:700px){.ls-card,.ls-chat-shell{margin:10px auto;border-radius:16px}.ls-form-card,.ls-auth-card,.ls-ticket-list-card{padding:22px 16px}.ls-channel-grid,.ls-fields{grid-template-columns:1fr}.ls-form-card .ls-field{grid-column:1}.ls-chat-top{padding:18px 16px}.ls-chat-messages{padding:16px;min-height:55vh}.ls-msg{max-width:90%}.ls-credential{grid-template-columns:1fr auto}.ls-credential span{grid-column:1/-1}.ls-upload{align-items:flex-start;flex-direction:column}.ls-upload small{margin-left:0}}

/* v1.1 conditional form fields */
.ls-field[hidden]{display:none!important}.ls-field-radio{grid-column:1/-1}.ls-radio-options{display:grid;gap:9px}.ls-radio-option{position:relative}.ls-radio-option input{position:absolute;opacity:0;pointer-events:none}.ls-radio-option span{display:flex;align-items:center;gap:10px;padding:12px 14px;border:1px solid #dfe3ea;border-radius:12px;background:#fff;cursor:pointer;transition:.18s}.ls-radio-option span:before{content:"";width:16px;height:16px;border:2px solid #a9b3c0;border-radius:50%;box-sizing:border-box;flex:0 0 auto}.ls-radio-option input:checked+span{border-color:var(--ls-accent);background:color-mix(in srgb,var(--ls-accent) 5%,white);box-shadow:0 0 0 3px color-mix(in srgb,var(--ls-accent) 12%,transparent)}.ls-radio-option input:checked+span:before{border:5px solid var(--ls-accent)}

/* v1.2 unified contact hub */
.ls-support-hub{max-width:var(--ls-max);margin:0 auto;padding:28px 16px 56px;box-sizing:border-box}
.ls-support-hub *{box-sizing:border-box}.ls-card{background:var(--ls-surface);border:1px solid rgba(148,163,184,.22);border-radius:var(--ls-radius);box-shadow:0 16px 44px rgba(15,23,42,.06)}
.ls-hub-hero{padding:32px;margin-bottom:18px}.ls-hub-hero h1{font-size:34px;line-height:1.18;margin:6px 0 10px}.ls-hub-hero p{margin:0;color:#667085;max-width:760px;line-height:1.8}
.ls-hub-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.ls-hub-section{padding:22px}.ls-confirm-section{grid-column:1/-1}.ls-hub-section-head{display:flex;gap:13px;align-items:flex-start;margin-bottom:18px}.ls-hub-section h2{font-size:18px;margin:0 0 6px}.ls-hub-section p{margin:0;color:#667085;line-height:1.65}.ls-hub-icon{width:38px;height:38px;display:grid;place-items:center;border-radius:12px;background:color-mix(in srgb,var(--ls-accent) 13%,white);color:#087f74;font-weight:900;flex:0 0 auto}.ls-hub-buttons{display:grid;gap:10px}.ls-hub-button{display:flex;justify-content:space-between;gap:18px;align-items:center;padding:15px 16px;border:1px solid #e5e7eb;border-radius:14px;text-decoration:none!important;color:inherit;background:#fff;transition:.18s}.ls-hub-button:hover{transform:translateY(-1px);border-color:var(--ls-accent);box-shadow:0 8px 20px rgba(15,23,42,.06)}.ls-hub-button strong{display:block;font-size:14px}.ls-hub-button small{display:block;color:#7b8492;margin-top:3px;line-height:1.45}.ls-hub-button b{font-size:18px;color:#98a2b3}.ls-back-link{display:inline-flex;margin:0 0 14px;text-decoration:none!important;font-weight:800;color:#475467}.ls-back-link:hover{color:var(--ls-accent)}
.ls-chat-only-note{display:flex;flex-direction:column;gap:3px;margin:0 0 18px;padding:13px 15px;border:1px solid #d8ebe8;border-radius:13px;background:#f3fbfa}.ls-chat-only-note strong{font-size:13px}.ls-chat-only-note span,.ls-help{font-size:12px;color:#667085}.ls-help{margin:9px 0 0;line-height:1.65}
.ls-auth-card{margin-top:16px}.ls-auth-card.ls-card{padding:22px}.ls-auth-title{margin-bottom:14px}.ls-auth-title strong{font-size:16px}.ls-auth-title p{margin:5px 0 0;color:#667085;font-size:13px}
.ls-status-pill,.ls-status-badge{--status-color:#64748b;display:inline-flex;align-items:center;gap:7px;padding:6px 10px;border-radius:999px;background:color-mix(in srgb,var(--status-color) 11%,white);color:var(--status-color);border:1px solid color-mix(in srgb,var(--status-color) 28%,white);font-size:11px;font-weight:900;white-space:nowrap}.ls-status-pill:before,.ls-status-badge:before{content:"";width:7px;height:7px;border-radius:50%;background:var(--status-color)}
.ls-read-receipt{text-align:right;font-size:10px;color:#8b95a5;margin-top:4px;padding-right:4px}.ls-success-mail{font-size:12px;color:#667085;margin:8px 0 16px}.ls-chat-messages{scroll-behavior:smooth}
@media(max-width:760px){.ls-support-hub{padding:18px 10px 38px}.ls-hub-grid{grid-template-columns:1fr}.ls-confirm-section{grid-column:auto}.ls-hub-hero{padding:22px}.ls-hub-hero h1{font-size:28px}.ls-hub-section{padding:17px}.ls-hub-button{padding:14px}.ls-status-badge{align-self:flex-start}}

/* v1.3 refined light-only support experience */
.ls-app{color-scheme:light;--ls-shadow:0 22px 70px rgba(15,23,42,.08);--ls-soft:#f8fafc;--ls-line:#e7ebf0;--ls-muted:#667085;--ls-danger:#dc2626}
.ls-support-hub{max-width:min(var(--ls-max),1120px);padding:34px 18px 72px}
.ls-support-hub .ls-card,.ls-app .ls-card,.ls-app .ls-chat-shell{background:#fff;border:1px solid var(--ls-line);box-shadow:var(--ls-shadow)}
.ls-hub-hero{position:relative;overflow:hidden;padding:38px 40px;border-radius:28px;margin:0 0 20px;background:linear-gradient(145deg,#fff 0%,#fbfcfd 72%,#f4fbfa 100%)}
.ls-hub-hero:after{content:"";position:absolute;width:220px;height:220px;border-radius:50%;right:-90px;top:-100px;background:color-mix(in srgb,var(--ls-accent) 13%,transparent);filter:blur(2px);pointer-events:none}
.ls-hub-hero .ls-eyebrow{position:relative;z-index:1;color:#667085}.ls-hub-hero h1{position:relative;z-index:1;margin:8px 0 11px;font-size:clamp(30px,4.5vw,44px);letter-spacing:-.035em;color:#111827}.ls-hub-hero p{position:relative;z-index:1;font-size:15px;line-height:1.9;color:#667085;max-width:760px}
.ls-entry-panel{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin:0 0 18px}
.ls-entry-card{min-height:208px;display:grid;grid-template-columns:auto 1fr auto;align-items:end;gap:18px;padding:26px;border:1px solid var(--ls-line);border-radius:24px;background:#fff;color:#111827!important;text-decoration:none!important;box-shadow:0 12px 36px rgba(15,23,42,.045);transition:transform .2s ease,border-color .2s ease,box-shadow .2s ease;position:relative;overflow:hidden}
.ls-entry-card:before{content:"";position:absolute;inset:auto -40px -70px auto;width:170px;height:170px;border-radius:50%;background:color-mix(in srgb,var(--ls-accent) 9%,transparent);transition:.2s}
.ls-entry-card:hover{transform:translateY(-3px);border-color:color-mix(in srgb,var(--ls-accent) 45%,#dfe4ea);box-shadow:0 20px 50px rgba(15,23,42,.09)}.ls-entry-card:hover:before{transform:scale(1.1)}
.ls-entry-icon{align-self:start;width:46px;height:46px;border-radius:15px;display:grid;place-items:center;background:#111827;color:#fff;font-size:12px;font-weight:900;letter-spacing:.08em;box-shadow:0 10px 24px rgba(17,24,39,.14)}
.ls-entry-copy{position:relative;z-index:1;display:flex;flex-direction:column;gap:5px}.ls-entry-copy small{font-size:10px;letter-spacing:.12em;font-weight:900;color:#8a94a4}.ls-entry-copy strong{font-size:22px;letter-spacing:-.02em}.ls-entry-copy em{font-style:normal;font-size:13px;line-height:1.65;color:#667085}
.ls-entry-arrow{position:relative;z-index:1;width:38px;height:38px;border-radius:12px;display:grid;place-items:center;background:#f3f5f7;color:#111827;font-size:18px;font-weight:900}
.ls-confirm-card{padding:24px 26px;border-radius:24px;margin:0}.ls-confirm-head{display:flex;gap:14px;align-items:flex-start;margin-bottom:14px}.ls-confirm-mark{width:38px;height:38px;display:grid;place-items:center;border-radius:12px;background:#ecfdf9;color:#087f74;font-weight:900}.ls-confirm-card h2{font-size:18px;margin:1px 0 5px}.ls-confirm-card p{margin:0;color:#667085;font-size:13px;line-height:1.7}.ls-confirm-card .ls-auth-card{box-shadow:none;border:1px solid #edf0f3;margin-top:14px}
.ls-back-link{margin:0 0 14px;padding:8px 2px;color:#667085!important;font-size:13px}.ls-back-link:hover{color:#111827!important}
.ls-group-page{padding:30px;border-radius:26px;margin:0}.ls-group-page-head{display:flex;align-items:flex-start;gap:18px;padding-bottom:22px;margin-bottom:18px;border-bottom:1px solid #edf0f3}.ls-group-index{width:52px;height:52px;display:grid;place-items:center;border-radius:16px;background:#111827;color:#fff;font-size:12px;font-weight:900;letter-spacing:.08em;flex:0 0 auto}.ls-group-page h1{font-size:28px;line-height:1.2;margin:4px 0 6px;letter-spacing:-.025em}.ls-group-page p{margin:0;color:#667085}.ls-form-selector{gap:11px}.ls-form-selector .ls-hub-button{min-height:72px;padding:16px 18px;border-radius:15px}.ls-form-selector .ls-hub-button:hover{background:#fbfefd}.ls-form-selector .ls-hub-button strong{font-size:15px}.ls-form-selector .ls-hub-button b{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;background:#f4f6f8}
.ls-form-card{padding:34px 36px;border-radius:26px}.ls-form-card .ls-brand-row{padding-bottom:18px;margin-bottom:20px;border-bottom:1px solid #eef1f4}.ls-form-card h2{font-size:26px;letter-spacing:-.025em}.ls-form-card .ls-lead{font-size:14px;line-height:1.8;margin:0 0 24px}.ls-chat-only-note{border:0;background:#f4fbfa;border-left:3px solid var(--ls-accent);border-radius:12px;padding:13px 15px}.ls-fields{gap:14px 16px}.ls-field>span,.ls-field-label{font-size:12px;font-weight:850;color:#344054}.ls-field input,.ls-field textarea,.ls-field select,.ls-chat-compose textarea{border-color:#dce2e8;border-radius:12px;background:#fff;box-shadow:inset 0 1px 1px rgba(15,23,42,.02)}.ls-field input:hover,.ls-field textarea:hover,.ls-field select:hover{border-color:#cbd3dc}.ls-field input:focus,.ls-field textarea:focus,.ls-field select:focus,.ls-chat-compose textarea:focus{border-color:var(--ls-accent);box-shadow:0 0 0 3px color-mix(in srgb,var(--ls-accent) 12%,transparent)}
.ls-primary-btn{border-radius:12px;min-height:46px;box-shadow:0 8px 20px rgba(17,24,39,.1)}.ls-ticket-form>.ls-primary-btn{margin-top:24px}.ls-upload{background:#fafbfc;border-color:#d8dee6}.ls-radio-option span{border-radius:12px}.ls-radio-option input:checked+span{background:#f2fbfa}
.ls-hp-wrap,.ls-hp{position:absolute!important;left:-10000px!important;top:auto!important;width:1px!important;height:1px!important;overflow:hidden!important;opacity:0!important;pointer-events:none!important}
.ls-chat-shell{border-radius:26px}.ls-chat-top{padding:22px 24px;background:#fff}.ls-chat-top h2{font-size:21px;letter-spacing:-.015em}.ls-chat-messages{background:#f7f8fa;padding:24px;min-height:460px}.ls-bubble{border-color:#e3e8ee;border-radius:16px;box-shadow:0 5px 18px rgba(15,23,42,.04)}.ls-msg.is-user .ls-bubble{background:#111827;border-color:#111827}.ls-chat-compose{padding:14px 16px 16px}.ls-chat-compose textarea{background:#fbfcfd}.ls-read-receipt{color:#98a2b3;font-weight:700}.ls-status-badge,.ls-status-pill{font-weight:850}
.ls-auth-card.ls-card{border-radius:16px}.ls-guest-login-form .ls-fields{grid-template-columns:1fr 1fr}.ls-ticket-list-card{border-radius:22px}.ls-ticket-row{padding:15px 2px}.ls-credential{background:#fbfcfd}
@media(max-width:760px){.ls-support-hub{padding:20px 10px 44px}.ls-hub-hero{padding:25px 20px;border-radius:20px}.ls-entry-panel{grid-template-columns:1fr;gap:11px}.ls-entry-card{min-height:158px;padding:20px;border-radius:19px;grid-template-columns:auto 1fr auto}.ls-entry-copy strong{font-size:19px}.ls-entry-icon{width:42px;height:42px;border-radius:13px}.ls-confirm-card{padding:19px 16px;border-radius:20px}.ls-group-page{padding:22px 16px;border-radius:20px}.ls-group-page-head{gap:13px}.ls-group-index{width:44px;height:44px;border-radius:13px}.ls-group-page h1{font-size:23px}.ls-form-card{padding:23px 16px;border-radius:20px}.ls-fields,.ls-guest-login-form .ls-fields{grid-template-columns:1fr}.ls-chat-shell{border-radius:18px}.ls-chat-messages{padding:16px;min-height:56vh}.ls-msg{max-width:92%}}

/* v1.4 staff message formatting preservation */
.ls-bubble strong,.ls-bubble b{font-weight:800!important}.ls-bubble u{text-decoration:underline!important;text-underline-offset:2px}.ls-bubble span[style*="font-weight"]{font-weight:700}.ls-bubble span[style*="text-decoration"]{text-decoration:underline}

/* v1.5 Section forms + protected forms */
.ls-form-access-card{max-width:620px;padding:42px;text-align:center}.ls-form-access-card .ls-access-icon{width:62px;height:62px;border-radius:18px;margin:0 auto 14px;display:grid;place-items:center;background:#f2f5f7;font-size:25px}.ls-form-access-card>p{color:#6e7a8d;line-height:1.7;max-width:470px;margin:10px auto 24px}.ls-form-access-form{text-align:left;max-width:440px;margin:0 auto}.ls-form-access-form .ls-primary-btn{width:100%}.ls-branching-form-card{max-width:min(var(--ls-max),920px)}.ls-section-progress{margin:0 0 22px;padding:13px 15px;background:#f8fafb;border:1px solid #edf0f2;border-radius:13px}.ls-progress-bar{height:5px;background:#e8edef;border-radius:999px;overflow:hidden}.ls-progress-bar span{display:block;height:100%;width:8%;background:var(--ls-accent);border-radius:999px;transition:width .25s ease}.ls-progress-meta{display:flex;align-items:center;gap:4px;margin-top:9px;color:#788496;font-size:11px}.ls-progress-meta strong{color:#243044}.ls-progress-meta em{font-style:normal;margin-left:auto;font-weight:750;color:#4e5b6e}.ls-form-section{animation:lsSectionIn .18s ease}.ls-form-section[hidden],.ls-review-screen[hidden]{display:none!important}@keyframes lsSectionIn{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}.ls-section-head{border-bottom:1px solid #edf0f2;padding:0 0 17px;margin-bottom:20px}.ls-section-head>span{font-size:10px;font-weight:900;letter-spacing:.12em;color:#8b96a6}.ls-section-head h3{font-size:21px;margin:5px 0 3px}.ls-section-head p{margin:5px 0 0;color:#718094;font-size:13px;line-height:1.7}.ls-section-fields{grid-template-columns:1fr 1fr}.ls-section-actions-public{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:22px;padding-top:18px;border-top:1px solid #edf0f2}.ls-section-actions-public .ls-primary-btn{margin-left:auto;min-width:120px}.ls-secondary-btn{appearance:none;border:1px solid #d9e0e6;background:#fff;color:#435065;padding:13px 18px;border-radius:12px;font-weight:800;cursor:pointer}.ls-secondary-btn:hover{background:#f7f9fa}.ls-review-head{padding-bottom:17px;border-bottom:1px solid #e9edf0;margin-bottom:16px}.ls-review-head h3{font-size:22px}.ls-review-head p{color:#718094;font-size:13px}.ls-review-sections{display:grid;gap:13px}.ls-review-section-card{border:1px solid #dfe5e9;border-radius:15px;overflow:hidden;background:#fff}.ls-review-section-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;background:#f8fafb;border-bottom:1px solid #e9edef}.ls-review-section-head span{font-size:9px;font-weight:900;letter-spacing:.1em;color:#95a0ae}.ls-review-section-head h4{margin:2px 0 0;font-size:15px}.ls-review-edit{border:1px solid #d8e0e5;background:#fff;border-radius:9px;padding:7px 10px;font-size:11px;font-weight:800;cursor:pointer}.ls-review-answer-list>div{display:grid;grid-template-columns:minmax(130px,.7fr) minmax(0,1.5fr);gap:16px;padding:12px 16px;border-top:1px solid #f0f2f4}.ls-review-answer-list>div:first-child{border-top:0}.ls-review-answer-list span{font-size:11px;color:#7a8697}.ls-review-answer-list strong{font-size:12px;color:#283548;white-space:pre-wrap;word-break:break-word}.ls-review-screen .ls-guest-password{margin-top:20px;padding-top:18px;border-top:1px solid #e9edef}.ls-review-submit-row{display:flex;justify-content:space-between;gap:10px;margin-top:20px}.ls-review-submit-row .ls-primary-btn{min-width:160px}.ls-radio-options{display:grid;gap:8px}.ls-radio-option{display:flex;align-items:center;gap:9px;border:1px solid #dfe4e8;border-radius:12px;padding:11px 13px;cursor:pointer}.ls-radio-option:has(input:checked){border-color:var(--ls-accent);background:#f2fbfa}.ls-file-field{display:flex;align-items:center;gap:10px;border:1px dashed #cbd4db;border-radius:12px;padding:12px 13px;cursor:pointer;background:#fbfcfd}.ls-file-field input{position:absolute!important;opacity:0!important;width:1px!important;height:1px!important}.ls-file-field>span{display:inline-flex;background:#eef2f4;border-radius:9px;padding:8px 10px;font-size:11px;font-weight:850}.ls-file-field small{color:#7e8998;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ls-field-file{grid-column:1/-1}
@media(max-width:700px){.ls-form-access-card{padding:28px 18px}.ls-section-fields{grid-template-columns:1fr}.ls-section-actions-public{position:sticky;bottom:0;background:#fff;padding:12px 0 0;z-index:2}.ls-review-answer-list>div{grid-template-columns:1fr;gap:5px}.ls-review-submit-row{position:sticky;bottom:0;background:#fff;padding-top:12px}.ls-review-submit-row>*{flex:1}.ls-progress-meta em{max-width:55%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}}


/* v1.6 mobile-first public UI refinements */
.ls-rich-text{line-height:1.72;word-break:break-word}.ls-rich-text p{margin:0 0 8px}.ls-rich-text p:last-child{margin-bottom:0}.ls-rich-text span[style*="font-weight:700"],.ls-rich-text span[style*="font-weight:bold"]{font-weight:800}.ls-rich-text span[style*="text-decoration:underline"]{text-decoration:underline;text-underline-offset:2px}
.ls-chat-shell{display:flex;flex-direction:column;min-height:min(82vh,880px)}.ls-chat-top{position:sticky;top:0;z-index:3;background:rgba(255,255,255,.92);backdrop-filter:blur(14px)}.ls-chat-messages{flex:1}.ls-chat-compose{position:sticky;bottom:0;z-index:4;background:rgba(255,255,255,.96);backdrop-filter:blur(14px)}
.ls-msg{position:relative}.ls-msg.is-user .ls-bubble:after{content:'';position:absolute;right:-6px;bottom:10px;width:12px;height:12px;background:#111827;border-radius:0 0 12px 0;transform:rotate(45deg)}.ls-msg.is-staff .ls-bubble:before{content:'';position:absolute;left:-6px;bottom:10px;width:12px;height:12px;background:#fff;border-left:1px solid #e3e8ee;border-bottom:1px solid #e3e8ee;border-radius:0 0 0 10px;transform:rotate(45deg)}
.ls-msg.is-user .ls-msg-meta{text-align:right}.ls-chat-compose textarea{border-radius:18px;min-height:52px;max-height:160px;padding:14px 16px}.ls-compose-actions{gap:10px}.ls-compose-actions .ls-primary-btn{min-width:88px}.ls-icon-btn{border-radius:999px;padding:10px 12px}
.ls-form-card,.ls-group-page,.ls-confirm-card,.ls-hub-hero{box-shadow:0 14px 34px rgba(15,23,42,.06)}
@media(max-width:700px){.ls-support-hub{padding:14px 8px 32px}.ls-hub-hero{padding:22px 16px}.ls-hub-hero h1{font-size:28px}.ls-group-page,.ls-form-card,.ls-confirm-card{margin-top:0}.ls-chat-shell{margin:0;border-radius:0;min-height:100dvh;max-width:none;border-left:0;border-right:0}.ls-chat-top{padding:14px 14px 12px;border-radius:0}.ls-chat-top h2{font-size:17px;margin:2px 0 3px}.ls-chat-top .ls-pill{font-size:11px}.ls-chat-messages{padding:14px 12px 10px;max-height:none;min-height:calc(100dvh - 205px)}.ls-msg{max-width:88%;margin-bottom:12px}.ls-msg-meta{font-size:10px;margin-bottom:4px}.ls-bubble{padding:11px 13px;border-radius:18px}.ls-msg.is-user .ls-bubble{border-bottom-right-radius:6px}.ls-msg.is-staff .ls-bubble{border-bottom-left-radius:6px}.ls-chat-compose{padding:10px 10px calc(10px + env(safe-area-inset-bottom))}.ls-compose-actions{justify-content:space-between;align-items:center}.ls-compose-actions .ls-primary-btn{padding:13px 16px}.ls-form-card{padding:20px 14px 24px}.ls-form-card h2{font-size:22px}.ls-lead{font-size:13px}.ls-field input,.ls-field textarea,.ls-field select{padding:14px}.ls-section-progress{margin-bottom:16px}.ls-section-head h3{font-size:18px}.ls-section-actions-public{position:sticky;bottom:0;background:linear-gradient(180deg,rgba(255,255,255,.2),#fff 18%);padding-top:12px}.ls-review-screen .ls-guest-password{margin-top:16px}.ls-review-submit-row{position:sticky;bottom:0;background:#fff;padding:12px 0 calc(8px + env(safe-area-inset-bottom))}.ls-ticket-row{padding:14px 0;align-items:flex-start}.ls-ticket-row .ls-status-pill{align-self:flex-start}.ls-confirm-card .ls-auth-card{padding:16px}.ls-guest-login-form .ls-primary-btn{width:100%}}


/* v2.1.1 public portal + LINE-like chat */
.ls-entry-panel-three{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:0 0 18px}.ls-entry-panel-three .ls-entry-card{min-height:210px;display:grid;grid-template-columns:auto 1fr auto;align-items:start;padding:22px;border-radius:22px;position:relative;overflow:hidden}.ls-entry-panel-three .ls-entry-card:before{content:"";position:absolute;inset:0;background:linear-gradient(145deg,rgba(255,255,255,.94),rgba(255,255,255,.72));z-index:0}.ls-entry-panel-three .ls-entry-general{background:#eff8ff;border-color:#cfe8ff}.ls-entry-panel-three .ls-entry-business{background:#f7f4ff;border-color:#e4dcff}.ls-entry-panel-three .ls-entry-confirm{background:#effbf7;border-color:#cfeee5}.ls-entry-panel-three .ls-entry-copy{position:relative;z-index:1}.ls-entry-panel-three .ls-entry-copy strong{font-size:20px}.ls-entry-action{display:inline-flex;margin-top:13px;font-size:11px;font-weight:850;color:#344054}.ls-entry-icon-personal{background:#d9efff!important;color:#175cd3!important}.ls-entry-icon-business{background:#ebe5ff!important;color:#6938ef!important}.ls-entry-icon-confirm{background:#dff7ef!important;color:#067647!important}.ls-confirm-card-v211{scroll-margin-top:24px;border-color:#d9eee8}.ls-confirm-card-v211 .ls-confirm-mark{background:#dff7ef;color:#067647}
.ls-msg.is-user .ls-bubble{background:#9be564!important;color:#14210d!important;border-color:#8fd756!important}.ls-msg.is-user .ls-bubble:after{background:#9be564!important}.ls-msg.is-user .ls-bubble a{color:#173d16}.ls-message-quote-card{width:100%;display:grid;grid-template-columns:4px minmax(0,1fr);gap:8px;text-align:left;border:0;border-radius:8px;background:rgba(255,255,255,.45);padding:7px 8px;margin:0 0 8px;color:inherit;cursor:pointer}.ls-message-quote-bar{display:block;width:3px;height:100%;min-height:34px;border-radius:999px;background:rgba(17,24,39,.35)}.ls-message-quote-card>span:last-child{display:grid;gap:2px;min-width:0}.ls-message-quote-card strong{font-size:11px}.ls-message-quote-card small{font-size:10px;opacity:.72;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ls-msg.is-staff .ls-message-quote-card{background:#f4f6f8}.ls-message-jump-highlight .ls-bubble{animation:lsPublicMessageFlash 1.6s ease}@keyframes lsPublicMessageFlash{0%,100%{box-shadow:0 4px 12px rgba(16,24,40,.04)}25%,70%{box-shadow:0 0 0 4px rgba(0,206,185,.26),0 8px 22px rgba(15,23,42,.12)}}
.ls-quote-preview{cursor:pointer}.ls-quote-preview>span{display:grid;gap:2px;min-width:0;flex:1}.ls-quote-preview strong{font-size:11px;color:#344054}.ls-quote-preview small{font-size:10px;color:#667085;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ls-quote-preview>button{cursor:pointer}
.ls-text-color-default{color:#172033!important}.ls-text-color-red{color:#d92d20!important}.ls-text-color-orange{color:#b54708!important}.ls-text-color-green{color:#067647!important}.ls-text-color-blue{color:#175cd3!important}.ls-text-color-purple{color:#6938ef!important}
@media(max-width:900px){.ls-entry-panel-three{grid-template-columns:1fr}.ls-entry-panel-three .ls-entry-card{min-height:140px}}@media(max-width:700px){.ls-entry-panel-three{gap:10px}.ls-entry-panel-three .ls-entry-card{min-height:132px;padding:17px 15px;border-radius:18px}.ls-entry-panel-three .ls-entry-copy strong{font-size:18px}.ls-entry-panel-three .ls-entry-copy em{font-size:12px}.ls-entry-action{margin-top:8px}.ls-chat-messages{background:#f2f3f5}.ls-bubble{box-shadow:none}.ls-msg.is-user .ls-bubble{border-bottom-right-radius:5px}.ls-msg.is-staff .ls-bubble{border-bottom-left-radius:5px}}


/* v2.1.2 contact portal usability redesign */
.ls-hub-hero-v212{padding:34px 36px;margin-bottom:18px}.ls-hub-hero-v212 h1{font-size:34px;margin:5px 0 10px}.ls-hub-hero-v212 p{max-width:760px;line-height:1.8;color:#667085}
.ls-contact-start{max-width:var(--ls-max);margin:0 auto 18px}.ls-contact-section-head{display:flex;justify-content:space-between;align-items:end;margin:0 2px 12px}.ls-contact-section-head h2{font-size:19px;margin:3px 0 4px}.ls-contact-section-head p{margin:0;color:#7a8494;font-size:13px}.ls-contact-step{font-size:10px;font-weight:900;letter-spacing:.13em;color:#8a94a4}
.ls-audience-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.ls-audience-card{display:grid;grid-template-columns:52px minmax(0,1fr);grid-template-areas:"icon body" "icon cta";gap:4px 16px;align-items:start;padding:22px 22px 20px;text-decoration:none!important;color:#172033!important;background:#fff;border:1px solid #e2e7ec;border-radius:22px;box-shadow:0 10px 26px rgba(15,23,42,.045);transition:.18s}.ls-audience-card:hover{transform:translateY(-2px);box-shadow:0 16px 36px rgba(15,23,42,.075);border-color:#cbd5df}.ls-audience-icon{grid-area:icon;width:52px;height:52px;border-radius:16px;display:grid;place-items:center}.ls-audience-icon .dashicons{font-size:24px;width:24px;height:24px}.ls-audience-card.is-personal .ls-audience-icon{background:#eaf5ff;color:#175cd3}.ls-audience-card.is-business .ls-audience-icon{background:#f0ecff;color:#6938ef}.ls-audience-body{grid-area:body;display:grid;gap:3px}.ls-audience-body small{font-size:9px;font-weight:900;letter-spacing:.11em;color:#98a2b3}.ls-audience-body strong{font-size:20px;letter-spacing:-.02em}.ls-audience-body em{font-size:12px;line-height:1.65;color:#667085;font-style:normal}.ls-audience-cta{grid-area:cta;display:flex;align-items:center;justify-content:space-between;margin-top:10px;font-size:12px;font-weight:850;color:#344054}.ls-audience-cta b{width:28px;height:28px;border-radius:9px;display:grid;place-items:center;background:#f4f6f8}
.ls-existing-inquiry{padding:24px 26px;margin-top:0;border-radius:22px}.ls-existing-head{display:grid;grid-template-columns:48px 1fr;gap:14px;align-items:start;padding-bottom:16px;border-bottom:1px solid #edf0f3}.ls-existing-icon{width:48px;height:48px;border-radius:15px;display:grid;place-items:center;background:#ecfdf8;color:#067647}.ls-existing-icon .dashicons{font-size:22px;width:22px;height:22px}.ls-existing-head h2{font-size:18px;margin:3px 0 5px}.ls-existing-head p{margin:0;color:#667085;font-size:13px;line-height:1.7}.ls-existing-login .ls-auth-card{margin:16px 0 0;max-width:none;box-shadow:none;border:0;padding:0}.ls-existing-login .ls-auth-title{display:none}.ls-member-history{margin-top:14px}
@media(max-width:760px){.ls-hub-hero-v212{padding:23px 18px}.ls-hub-hero-v212 h1{font-size:27px}.ls-audience-grid{grid-template-columns:1fr;gap:10px}.ls-audience-card{grid-template-columns:46px minmax(0,1fr);padding:17px 16px;border-radius:18px;gap:3px 13px}.ls-audience-icon{width:46px;height:46px;border-radius:14px}.ls-audience-body strong{font-size:18px}.ls-audience-body em{font-size:12px}.ls-existing-inquiry{padding:18px 15px;border-radius:18px}.ls-existing-head{grid-template-columns:42px 1fr;gap:11px}.ls-existing-icon{width:42px;height:42px;border-radius:13px}.ls-existing-head h2{font-size:17px}.ls-existing-login .ls-fields{grid-template-columns:1fr}.ls-existing-login .ls-primary-btn{width:100%}}


/* v2.1.3 member inquiry dashboard */
.ls-member-history{margin-top:18px}.ls-member-support-center{display:grid;gap:14px}.ls-member-support-summary{display:flex;justify-content:space-between;gap:20px;align-items:center;padding:18px;border:1px solid #e4e9ee;border-radius:16px;background:linear-gradient(135deg,#fbfdfd,#f6faf9)}.ls-member-support-summary h3{margin:3px 0 4px;font-size:18px}.ls-member-support-summary p{margin:0;color:#667085;font-size:12px;line-height:1.6}.ls-member-support-counts{display:flex;gap:8px;flex:0 0 auto}.ls-member-support-counts>span{min-width:68px;padding:10px 12px;border:1px solid #e4e8ed;border-radius:13px;background:#fff;text-align:center;display:grid;gap:2px}.ls-member-support-counts strong{font-size:20px;line-height:1;color:#1d2939}.ls-member-support-counts small{font-size:10px;color:#7c8798}.ls-member-support-counts .has-unread{border-color:#fecdd3;background:#fff7f8}.ls-member-support-counts .has-unread strong{color:#d92d20}.ls-member-ticket-section{border:1px solid #e4e9ee;border-radius:16px;overflow:hidden;background:#fff}.ls-member-ticket-section-head{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:13px 15px;background:#f8fafb;border-bottom:1px solid #e9edf1}.ls-member-ticket-section-head>div{display:grid;gap:2px}.ls-member-ticket-section-head strong{font-size:13px;color:#344054}.ls-member-ticket-section-head small{font-size:10px;color:#8a95a5}.ls-member-ticket-section-head>span{font-size:10px;font-weight:900;color:#667085;background:#fff;border:1px solid #e1e5ea;border-radius:999px;padding:5px 8px}.ls-member-ticket-list{display:grid}.ls-member-ticket-row{display:grid;grid-template-columns:minmax(0,1fr) auto 28px;gap:12px;align-items:center;padding:14px 15px;text-decoration:none!important;color:inherit;border-top:1px solid #eef1f4;transition:.16s}.ls-member-ticket-row:first-child{border-top:0}.ls-member-ticket-row:hover{background:#fbfdfd}.ls-member-ticket-row.has-unread{background:#fffafa}.ls-member-ticket-main{display:grid;gap:5px;min-width:0}.ls-member-ticket-top{display:flex;align-items:center;gap:7px;min-width:0}.ls-member-ticket-top strong{font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ls-member-ticket-main small{font-size:10px;color:#8a95a4}.ls-member-unread{display:grid;place-items:center;min-width:19px;height:19px;padding:0 5px;border-radius:999px;background:#ef4444;color:#fff;font-size:10px}.ls-member-ticket-status{--status-color:#64748b;display:inline-flex;align-items:center;border-radius:999px;padding:6px 9px;background:color-mix(in srgb,var(--status-color) 10%,white);border:1px solid color-mix(in srgb,var(--status-color) 25%,white);color:var(--status-color);font-size:10px;font-weight:850;white-space:nowrap}.ls-member-ticket-arrow{font-size:16px;color:#98a2b3}.ls-member-ticket-empty{padding:18px 15px;color:#8a95a4;font-size:12px}.ls-existing-inquiry:has(.ls-member-support-center) .ls-existing-head p{max-width:720px}
@media(max-width:700px){.ls-member-support-summary{align-items:flex-start;flex-direction:column;padding:15px}.ls-member-support-counts{width:100%}.ls-member-support-counts>span{flex:1;min-width:0}.ls-member-ticket-row{grid-template-columns:minmax(0,1fr) auto;gap:8px;padding:13px}.ls-member-ticket-status{grid-column:1/2;justify-self:start}.ls-member-ticket-arrow{grid-column:2;grid-row:1/3;align-self:center}.ls-member-ticket-top strong{font-size:12px}.ls-member-ticket-main small{font-size:9px;line-height:1.5}}


/* v2.1.4 member inquiry history fix */
.ls-existing-inquiry .ls-member-history{margin-top:14px}.ls-member-support-center{margin-top:0}.ls-member-support-summary{background:#f8fbfa}.ls-member-ticket-section+.ls-member-ticket-section{margin-top:2px}.ls-member-ticket-row:focus-visible{outline:3px solid color-mix(in srgb,var(--ls-accent) 35%,transparent);outline-offset:-3px}
@media(max-width:700px){.ls-existing-inquiry .ls-member-history{margin-top:10px}.ls-member-support-summary{padding:14px}.ls-member-ticket-section-head{padding:12px 13px}.ls-member-ticket-empty{padding:16px 13px}}


/* v2.1.5 member ID access */
.ls-member-id-access{margin-top:18px;padding-top:18px;border-top:1px solid #e7ebef}.ls-member-id-access-head{margin-bottom:12px}.ls-member-id-access-head strong{display:block;font-size:14px;color:#243044}.ls-member-id-access-head p{margin:4px 0 0;font-size:12px;line-height:1.65;color:#6f7b8d}.ls-member-id-access .ls-auth-card{padding:16px!important;margin:0!important;box-shadow:none!important;background:#f8fafb}.ls-member-id-access .ls-auth-title{display:none}.ls-member-id-access .ls-guest-login-form{display:grid;grid-template-columns:1fr 1fr auto;gap:10px;align-items:end}.ls-member-id-access .ls-field{margin:0}.ls-member-id-access .ls-primary-btn{min-height:46px;white-space:nowrap}@media(max-width:700px){.ls-member-id-access .ls-guest-login-form{grid-template-columns:1fr}.ls-member-id-access .ls-primary-btn{width:100%}}


/* v2.1.6 closed conversation state */
.ls-chat-closed{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 18px;border-top:1px solid #e5e7eb;background:#f8fafc;color:#475467}.ls-chat-closed>div{display:flex;flex-direction:column;gap:3px}.ls-chat-closed strong{color:#1f2937;font-size:14px}.ls-chat-closed span{font-size:12px;color:#667085}.ls-chat-closed .ls-reopen-ticket{white-space:nowrap}@media(max-width:700px){.ls-chat-closed{align-items:stretch;flex-direction:column;padding:14px}.ls-chat-closed .ls-reopen-ticket{width:100%}}


/* v2.1.7 branching form readability + route-aware progress */
.ls-branching-form-card .ls-section-fields{grid-template-columns:minmax(0,1fr)!important;gap:18px}.ls-branching-form-card .ls-section-fields .ls-field{grid-column:1/-1!important;margin-bottom:0}.ls-branching-form-card .ls-section-fields .ls-field input,.ls-branching-form-card .ls-section-fields .ls-field select,.ls-branching-form-card .ls-section-fields .ls-field textarea{max-width:none;width:100%}.ls-branching-form-card .ls-section-fields .ls-field textarea{min-height:170px}.ls-section-progress{padding:15px 16px;border-radius:15px;background:#f8fafb}.ls-progress-bar{height:6px}.ls-progress-meta{margin-top:10px;gap:6px}.ls-progress-step-label{font-size:9px;letter-spacing:.1em;font-weight:900;color:#94a0af}.ls-progress-current,.ls-progress-total{font-size:12px!important;font-weight:900!important;color:#344054!important}.ls-progress-divider{color:#a1aab7}.ls-progress-label{font-size:11px;max-width:62%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ls-branching-form-card .ls-field-label{line-height:1.65}.ls-branching-form-card .ls-radio-options{grid-template-columns:1fr}.ls-branching-form-card .ls-section-actions-public{margin-top:26px}
@media(max-width:700px){.ls-branching-form-card .ls-section-fields{gap:16px}.ls-section-progress{padding:13px 14px}.ls-progress-label{max-width:52%}.ls-branching-form-card .ls-section-head{padding-bottom:14px;margin-bottom:17px}.ls-branching-form-card .ls-field input,.ls-branching-form-card .ls-field select,.ls-branching-form-card .ls-field textarea{font-size:16px}.ls-branching-form-card .ls-section-actions-public{gap:10px}.ls-branching-form-card .ls-section-actions-public .ls-primary-btn,.ls-branching-form-card .ls-section-actions-public .ls-secondary-btn{min-height:50px}}


/* v2.1.10 — stable chat viewport, mobile full-screen and receipt focus */
.ls-app .ls-ticket-success{scroll-margin-top:100px;padding:30px 14px 38px;outline:none}
.ls-app .ls-ticket-success h3:focus{outline:2px solid #13a99c;outline-offset:6px;border-radius:6px}
.ls-app .ls-chat-shell{height:min(760px,calc(100dvh - 110px));min-height:450px;max-height:760px;display:flex;flex-direction:column;overflow:hidden;isolation:isolate}
.ls-app .ls-chat-shell .ls-chat-top,.ls-app .ls-chat-shell .ls-chat-tools,.ls-app .ls-chat-shell .ls-chat-compose,.ls-app .ls-chat-shell .ls-chat-footer-actions,.ls-app .ls-chat-shell .ls-chat-closed{position:relative;top:auto;bottom:auto;flex-shrink:0}
.ls-app .ls-chat-shell .ls-chat-messages{flex:1 1 auto;min-height:0!important;max-height:none!important;height:auto!important;overflow-y:auto;overscroll-behavior:contain;scroll-behavior:smooth;padding-bottom:20px}
.ls-app .ls-chat-shell .ls-chat-compose{box-shadow:0 -6px 20px rgba(15,23,42,.05);z-index:3}
.ls-app .ls-chat-shell .ls-chat-tools{z-index:2}
.ls-chat-back{display:none;flex:none;color:#344054;text-decoration:none;font-size:23px;font-weight:700;width:36px;height:36px;border-radius:50%;align-items:center;justify-content:center}
.ls-chat-new-message{position:absolute;z-index:5;bottom:145px;left:50%;transform:translateX(-50%);border:1px solid #a7e3dc;background:#e9faf6;color:#087568;border-radius:999px;box-shadow:0 6px 18px rgba(0,0,0,.12);font:inherit;font-size:12px;font-weight:800;padding:10px 16px;white-space:nowrap;cursor:pointer}
.ls-chat-new-message[hidden]{display:none!important}
.ls-app .ls-chat-shell .ls-chat-compose textarea{max-height:132px;min-height:46px;resize:none;overflow-y:auto}
@media(max-width:700px){
 body:has(.ls-chat-shell[data-ticket]){overflow:hidden!important}
 .ls-app .ls-chat-shell{position:fixed!important;z-index:99990!important;inset:var(--ls-chat-viewport-top,0px) 0 auto 0!important;width:100%!important;max-width:none!important;margin:0!important;padding:0!important;height:var(--ls-chat-viewport-height,100dvh)!important;min-height:0!important;max-height:none!important;border-radius:0!important;box-shadow:none!important;background:#fff!important}
 .ls-app .ls-chat-shell .ls-chat-top{padding:10px 14px;min-height:70px;display:flex;align-items:center;gap:10px;box-shadow:0 1px 4px rgba(16,24,40,.07)}
 .ls-app .ls-chat-shell .ls-chat-top h2{font-size:16px}
 .ls-chat-back{display:inline-flex}
 .ls-app .ls-chat-shell .ls-chat-messages{min-height:0!important;max-height:none!important;height:auto!important;flex:1 1 auto;padding:14px 12px!important;overflow-y:auto}
 .ls-app .ls-chat-shell .ls-chat-tools{padding:8px 12px}
 .ls-app .ls-chat-shell .ls-chat-compose{padding:10px 12px calc(8px + env(safe-area-inset-bottom));box-shadow:0 -2px 12px rgba(15,23,42,.08)}
 .ls-app .ls-chat-shell .ls-chat-footer-actions{padding:6px 12px}
 .ls-app .ls-chat-shell .ls-rating-panel{max-height:45%;overflow-y:auto}
 .ls-chat-new-message{bottom:145px}
}