.ls-chat-tools{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 16px;background:#fff;border-bottom:1px solid #edf0f3}.ls-chat-search{display:flex;align-items:center;gap:8px;max-width:320px;flex:1}.ls-chat-search span{font-size:11px;font-weight:800;color:#7b8493}.ls-chat-search input{width:100%;border:1px solid #dfe5ea;border-radius:999px;padding:8px 12px}.ls-typing-indicator{font-size:11px;color:#667085;font-weight:700;animation:lsBlink 1.2s infinite}@keyframes lsBlink{50%{opacity:.45}}.ls-msg-actions{display:flex;gap:5px;align-items:center;margin:4px 4px 0;opacity:.75}.ls-msg.is-user .ls-msg-actions{justify-content:flex-end}.ls-msg-actions button{border:0;background:transparent;color:#7a8494;font-size:11px;padding:3px 5px;border-radius:7px;cursor:pointer}.ls-msg-actions button:hover,.ls-msg-actions button.active{background:#e9eef3;color:#111827}.ls-msg-reactions button{font-size:13px}.ls-quote-preview{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 10px;margin-bottom:8px;border-left:3px solid var(--ls-accent);background:#f5f8fa;border-radius:8px;font-size:11px;color:#667085}.ls-quote-preview button{border:0;background:none;font-size:18px}.ls-chat-footer-actions{display:flex;gap:8px;justify-content:flex-end;padding:10px 16px;background:#fff;border-top:1px solid #eef1f4}.ls-rating-panel{padding:18px;background:#fff;border-top:1px solid #e8ecf0}.ls-rating-panel h3{margin:0 0 10px}.ls-stars{display:flex;gap:5px;margin:8px 0}.ls-stars button{border:0;background:none;color:#d1d5db;font-size:28px;cursor:pointer;padding:2px}.ls-stars button.active{color:#f59e0b}.ls-rating-panel textarea{width:100%;min-height:86px;border:1px solid #dce2e8;border-radius:12px;padding:12px;margin:8px 0}.ls-chat-closed{display:flex;gap:12px;justify-content:center;align-items:center}.ls-msg.is-system{max-width:90%;margin:8px auto;align-items:center}.ls-msg.is-system .ls-bubble{background:#eef2f6;color:#526071;border:0;box-shadow:none;font-size:12px;text-align:center}.ls-msg.is-system .ls-msg-meta,.ls-msg.is-system .ls-msg-actions{display:none}.ls-form-stop{max-width:680px;margin:24px auto;padding:42px;text-align:center}.ls-form-stop h2{margin:10px 0}.ls-form-stop p{color:#667085}.ls-attachments span{font-size:12px;color:#98a2b3}
@media(max-width:700px){.ls-chat-tools{position:sticky;top:66px;z-index:2;padding:7px 10px}.ls-chat-search{max-width:none}.ls-chat-search span{display:none}.ls-chat-footer-actions{padding:9px 10px calc(9px + env(safe-area-inset-bottom));justify-content:stretch}.ls-chat-footer-actions button{width:100%}.ls-rating-panel{padding:16px 12px}.ls-msg-actions{opacity:1}.ls-stars{justify-content:center}.ls-stars button{font-size:32px}.ls-form-stop{margin:10px;padding:28px 18px}}

.ls-attachment-preview{display:flex!important;flex-direction:column;gap:6px;max-width:260px;text-decoration:none}.ls-attachment-preview img{display:block;width:100%;max-height:220px;object-fit:cover;border-radius:12px;border:1px solid rgba(0,0,0,.08)}.ls-attachment-preview span{font-size:11px}

.lsa-rich-text blockquote,.ls-rich-text blockquote{margin:8px 0;padding:8px 10px;border-left:3px solid #94a3b8;background:rgba(148,163,184,.12);border-radius:6px;font-size:.92em}

/* v2.1 public interaction polish */
.ls-public-toast{position:fixed;left:50%;bottom:calc(24px + env(safe-area-inset-bottom));transform:translateX(-50%);z-index:100001;background:#111827;color:#fff;padding:11px 15px;border-radius:999px;box-shadow:0 14px 34px rgba(15,23,42,.22);font-size:12px;font-weight:800;max-width:calc(100vw - 24px);text-align:center}.ls-public-toast.bad{background:#b42318}.ls-public-dialog{position:fixed;inset:0;z-index:100000;display:grid;place-items:center;padding:16px}.ls-public-dialog[hidden]{display:none}.ls-public-dialog-bg{position:absolute;inset:0;background:rgba(15,23,42,.42);backdrop-filter:blur(4px)}.ls-public-dialog>section{position:relative;width:min(460px,100%);background:#fff;border-radius:22px;padding:24px;box-shadow:0 30px 80px rgba(15,23,42,.25)}.ls-public-dialog .x{position:absolute;right:14px;top:12px;border:0;width:34px;height:34px;border-radius:50%;background:#f2f4f7;color:#667085;font-size:20px}.ls-public-dialog .icon{width:46px;height:46px;display:grid;place-items:center;border-radius:14px;background:#ecfdf3;color:#067647;font-size:21px;font-weight:900}.ls-public-dialog h3{margin:14px 0 6px}.ls-public-dialog p{margin:0 0 16px;color:#667085;line-height:1.6}.ls-public-dialog textarea{width:100%;min-height:92px;border:1px solid #d7dee5;border-radius:12px;padding:11px;resize:vertical}.ls-public-dialog .actions{display:flex;justify-content:flex-end;gap:8px;margin-top:15px}.ls-rating-thanks{display:grid;gap:4px;text-align:center;padding:14px}.ls-rating-thanks span{font-size:12px;color:#667085}.ls-msg-reactions button:disabled{opacity:.45}
@media(max-width:700px){.ls-public-dialog{align-items:end;padding:0}.ls-public-dialog>section{width:100%;border-radius:22px 22px 0 0;padding:22px 16px calc(18px + env(safe-area-inset-bottom))}.ls-public-dialog .actions>*{flex:1}}

/* v2.1.11: hidden must beat display:flex used for quote UI. */
.ls-quote-preview[hidden],.lsa-reply-preview[hidden]{display:none!important}


/* v2.1.11 — compact, optional per-ticket notification controls */
.ls-notice-settings{background:#fff;border-bottom:1px solid #edf0f3;padding:9px 14px;color:#344054}
.ls-notice-settings>summary{list-style:none;display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:12px;font-weight:800;cursor:pointer;min-height:34px}
.ls-notice-settings>summary::-webkit-details-marker{display:none}
.ls-notice-settings>summary:after{content:'⌄';color:#64748b;font-size:18px}
.ls-notice-settings[open]>summary:after{transform:rotate(180deg)}
.ls-notice-settings>summary span{font-size:11px;color:#7c8798;font-weight:500}
.ls-notice-setting-body{display:grid;gap:9px;padding:10px 0 7px}
.ls-notice-setting-body>label:not(.ls-notice-toggle){display:grid;gap:6px;font-size:12px;font-weight:750}
.ls-notice-setting-body select{width:100%;background:#fff;border:1px solid #dce3e9;border-radius:10px;min-height:42px;padding:7px 11px;color:#111827}
.ls-notice-setting-body small{font-size:11px;color:#667085;line-height:1.55}
.ls-notice-toggle{display:flex;align-items:center;gap:9px;font-size:12px;font-weight:700}
.ls-notice-toggle input{width:17px;height:17px;accent-color:#067e73}
.ls-notice-save-status{min-height:18px;font-size:11px;color:#05796c}
.ls-quote-preview[hidden]{display:none!important}